What does support include?

Our support includes the following:

Installation Assistance:
Guidance on installing and setting up the purchased source codes, software, or applications.
Basic Usage Support:
Help with understanding the core features and functionalities of the product.
Bug Fixes:
Assistance in resolving issues or errors that occur due to faults in the original code provided by us.
Documentation Support:
Clarification of any steps or details mentioned in the product documentation.
License Validation:
Assistance in verifying your license and ensuring compliance with the terms.

Our support does not cover:

Customization Requests:
Custom modifications, additional features, or integration with third-party tools are not included in the support.
Server-Side Issues:
Resolving hosting or server-related issues outside the product scope.
Training or Advanced Tutorials:
Comprehensive training on coding, software development, or usage of third-party libraries is excluded.
Product Updates Beyond License Scope:
Regular License holders may not receive updates designed exclusively for Extended License holders.

Usage: The Regular License is ideal for personal use or projects where the product is not monetized.
Support Includes:
- Installation guidance.
- Assistance with minor bugs or issues.
- Updates for minor improvements or fixes.

Usage: The Extended License allows use in monetized projects, resale, or redistribution.
Support Includes:
- Priority support for quicker resolutions.
- Access to advanced features and updates.
- Assistance with integration into commercial projects.

All licenses include 6 months of free support from the date of purchase.
Extended support can be purchased separately for continued assistance beyond the initial period.

For support requests, contact us through:

Email: support@sourcodewala.com
Telegram: @GameMoneySupport
Support Ticket System: Available on your dashboard after logging into your account.